Closing date: 24 December 2025
- Type: Full-time
This role is responsible for overseeing maintenance across all Eat Work Art sites, ensuring swift issue resolution, coordinated support, and an exceptional resident experience. It drives continuous improvement through effective contractor management, asset control, and maintenance system optimisation. The role also supports budgeting, prioritisation of works, and hands-on maintenance as and when required.
Working Pattern: 37.5 hours per week, Monday - Friday, with availability to respond to out-of-hours emergencies and take appropriate action when required.
Department: Operations
Location: Primarily East London sites, with travel to all London locations as needed
Salary: £40,000 - £45,000 per annum
Key Responsibilities
● With direction and collaboration with the Maintenance & Improvements Manager, oversee all maintenance and upkeep across Eat Work Art sites, ensuring a consistent presence and prompt response to issues.
● Work cross-departmentally and with FOH to provide adequate support and maintain up-to-date emergency contacts outside core working hours.
● Collaborate with site-specific community managers and FOH to deliver the best possible resident experience across all sites.
● Manage, monitor, and continually improve the ticketing system to ensure optimum performance from the maintenance department, reflected in consistently improving KPIs.
● Hold regular meetings with the maintenance team and managers to review progress and identify opportunities to improve systems.
● Work with the senior management team to prepare an annual maintenance strategy and budget, including cost-benefit analysis for any proposed increased spend.
● Prioritise works with your manager to ensure maximum benefit for the company, considering budget, cost savings, and potential revenue.
● Maintain an accurate, up-to-date inventory of all stock and assets across sites, ensuring product details are recorded for efficient replacement and consistent aesthetic standards.
● Support the team by logging contractor timesheets and invoices accurately, cross-checking hours worked.
● Understand and manage the skill sets of regular EWA maintenance contractors to maximise efficiency, encourage cross-site collaboration, and reduce reliance on external contractors.
● Ensure all meter readings are taken across sites and report findings to finance as required.
● Carry out general maintenance, construction, and plumbing tasks as needed.
Essential Requirements
● A minimum of 5 years working in construction
● Strong knowledge of building compliance
● Excellent verbal and written communication
● Strong customer service
● Full UK driving licence
● Being flexible to work across different sites
● Be on hand to answer any potential emergencies out of hours and to respond accordingly, taking appropriate action
Benefits
● Generous Health & Wellness Package
● Company Events
● Cycle to Work Scheme
● Perkbox Membership
● Flexible Working
● Discounts with EWA Access
● BUPA 24/7 Counselling support
● Aviva Pension
● 23 days holiday, plus bank holidays and 1 additional day per year (up to 3
years)
Application Process
If you are interested in applying, and would like to apply for this role, please send us your CV and covering letter via this link.
This website uses cookies in order to enhance the overall user experience.
These cookies are required for optimal operation of the website, and cannot be configured.
They allow us to offer you the key functions of the website (security, language used, display resolution, account access etc.), provide you with online advice and secure our website against any attempted fraud. (These are eatowrkart_cookie_consent, eatworkart_session, XSRF-TOKEN, _GRECAPTCHA, modal_, referral_data, user_data)
Used to store the user's cookie consent preferences.
Google reCAPTCHA sets a necessary cookie when executed for the purpose of providing its risk analysis.
Cookie used for modals and call to actions, meant to optimise the rate of showing suggestions to users while browsing the website
Cookie used for identifying your referral data, facilitating delivery of right content.
Cookie used to optimize the process of form submissions and enquiries, securing the information you are submitting using the forms on our website
Used to identify the user's browsing session.
Used to secure both the user and our website against cross-site request forgery attacks.
Used to store the user's cookie consent preferences.
We use these for internal research on how we can improve the service we provide for all our users. These cookies assess how you interact with our website.
These cookies are used to measure and analyze our website audience (e.g. visitor volume, pages viewed, average browsing time). By accepting these cookies, you are helping us improve our website performance and the service we provide for all our users.
The marketing cookies are used for advertisements displayed on third-party websites, including social media, are tailored to your preferences, and help us measure the effectiveness of our advertising campaigns. If you deactivate these cookies, advertising (including ours) will continue to be displayed as you browse the Internet, although it will not be specific to your personal interests or as relevant.
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
Used by Google Analytics and Google Tag Manager to persist session state.
Used by Google Analytics to identify the user.
Used by Google Analytics to throttle the request rate.
This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.
Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.
Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers.