Cookie Policy

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. They provide aggregated but anonymised information and analytics about our customers, but without identifying you. 

Type of cookies We use 

Our websites use GA4 Property and Google Tag Manager, a web analytics Services provided by Google, Inc. (“Google”). Google Analytics and Google Tag Manager use so-called “cookies” to analyse how you use the site and provide insights to improve your online experience.

We may use cookies to:

  • Analyse our web traffic using an analytics package
  • Aggregated usage data helps us improve the website structure, design, content and functions
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site
  • See which website you have visited before or after our website.
  • If you are a resident we will be storing your account logins such as email and password
  • Analysing your browsing behaviours, such as time spent and links accessed in relation to our Services
  • Identify IP address, location and device you are using
  • Identify, if you have opened or forwarded our emails or connected to offers or links that we send you
  • To recognise when you return to our website. We may show your relevant content, or provide the functionality you used previously
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us

By using our website, you agree to us placing cookies on your device and accessing them when you visit our website in the future. You can delete any cookies already on your computer within your device’s browser. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website that are designed to give you the best user experience.

You can find out more information about cookies on the ICO website here: https://ico.org.uk/for-the-public/

Web Beacons

Web Beacons are a technology similar to cookies which use an invisible graphics to track

our marketing emails. When users open our email with images turned on, that graphic is downloaded from our third-party service server, and it's recorded as an open on our campaign report.

Web beacon trafficking is the industry standard for open tracking to provide a general overview of user engagement which will help us customise content for you.

You can typically disable web beacons by adjusting your browser settings to block the loading of images or by opting out of email communications.

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