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How we are keeping our community safe during Covid-19

How we are keeping our community safe during Covid-19

Eat Work Art has introduced social distancing measures, extra-sanitation, new access instructions and sign-posting to make our sites Covid-Secure so we can support our community, staff and visitors alike. We wanted to outline the steps we have taken to keep our community safe using tools we have adapted from our dedicated Covid-team and workspace experts, whilst following Government guidelines.

We are ever-grateful to our community for their ongoing determination, innovation and resilience over the past few months. We will continue doing what we can to offer guidance and support to both our own residents and the wider community.

Frequently Asked Questions 

Are you operating business as normal?

We are still operating all our services so residents who need to access their studio can do so whilst respecting social distancing measures. Our sites continue to be open 24/7 with full support from our team onsite and remotely. Our postal service is still running with new hygiene guidelines in place and we continue to receive deliveries for our residents.

Can I access help on how to make my workspace Covid-secure?

Yes, our team will be on-hand to guide you through the process and ensure that you are meeting all requirements when inviting employees to work from the office once again. We work closely with a Covid-secure design consultant to offer tailored solutions for your space.

What measures are you taking to keep staff and residents safe?

We have carried out a comprehensive risk assessment to help keep our staff, community and visitors safe.

Our buildings are currently operating at below capacity; however, we will keep all measures under review and advise residents of any amendments should capacity increase significantly. 

New measures we have implemented include:

Communal areas 

  • Increased sanitising of the most frequently used contact points and communal areas
  • Placing 2 metre markers in all queuing areas
  • Signage to aid social distancing
  • Implementing one way and give way traffic systems in areas with high footfall
  • Food and beverage residents supported to operate with social distancing
  • Non security internal doors kept open and monitored to reduce contact points
  • Increased cleaning of communal areas with isopropyl alcohol
  • Capacity limits on kitchens and bathrooms indicated by signage
  • Signage and markers to manage queuing

Front of House

  • Providing clear guidance on social distancing and hygiene to visitors on arrival
  • Removal of communal seating.
  • A service to open, scan and email and non-confidential post to support home working
  • Replacing the sign in / out system with a digital process
  • Optional gloves and face coverings provided to team

Existing measures we will continue to practice:

  • Conducting meetings and viewings virtually where possible and arranging visitors by appointment only 
  • Revising the schedule for essential services and contractor visits to reduce interaction and overlap between people.
  • Operating a contactless post collection service 
  • Keeping the glass screen at Front of House closed
  • The building is ventilated to building regulation standards throughout. These systems have been checked and no changes were made due to the recently lowered capacity.

We are closely monitoring all official guidance for maintaining safety and hygiene, listed here. If you would like further information on our risk assessment process or have any feedback please email Front of House at hds@eatworkart.com. 

The safety of our customers, staff and residents is our priority, with this in mind we have launched a virtual tour option as well as contactless consultations and onboarding across all of our sites if this is preferred. 

Where can I find more information on available studios and virtual viewings if I am not comfortable with in-person?

We have put together a step-by-step guide on the virtual viewings process from start to finish, including details on how you will be able to view the studios remotely. This is available to view here

What if I am interested in renting space in the future?

We would highly recommend registering your interest with our team so we can assess your business needs, availability and keep you on our waiting list for when the time is right for you. Our team can explore the options and advise you on potential next steps for securing your space. 

I am a business owner in the creative industries. How can I find out about government support available for my business?

We have highlighted all options available for creative businesses on our website under the blog section here. We are in regular contact with Hackney Council to receive all information relevant to our business and residents and update our content. Our dedicated Covid-19 team keeps their ear close to the ground on all Government support routes and will ensure we can advise accordingly.




9th April, 2020